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731-668-3103
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Home » Our Eye Care Clinic » Patient FAQ’s

Patient FAQ’s

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Got a question? Bet we've got the answer! Many of our patients have similar questions about their eyecare needs, treatment of diseases, pediatric eye exams, and eye health and prevention, and our practice, the Eye Care Group.

Q: Do I need an appointment, or do you accept walk-ins?

A: We request that you make an appointment to see one of our doctors.

If the answer you're looking for is not listed above, please give us a call at:

Humboldt, TN    Phone: 731-784-1468

Jackson, TN        Phone: 731-668-3103

Dyersburg, TN    Phone: 731-285-5091

Ripley, TN            Phone: 731-635-7097

We want to make sure that you receive all of the information that you need to make educated decisions about your eye health. Our team of optometrists: Dr. Lindy Lewis, Dr. Kelly Duncan, Dr. William Bacigalupo, Dr. David Orwig, and Dr. Nicole Mills, are always available to answer your questions. Please feel free to submit your eye care questions here.


Q: What is the difference between an optometrist and ophthalmologist?

A: Optometrists and ophthalmologists are eye care physicians with doctorate training. Optometrists perform comprehensive eye care, treat eye injuries, diagnose and treat ocular diseases, and fit glasses and contact lenses, just as ophthalmologists do. Ophthalmologists have further training to perform both laser and non-laser eye surgeries for various eye conditions, whereas, an optometrist does not. Both optometrists and ophthalmologists in Tennessee can prescribe topical and oral pharmaceutical agents for the diagnosis and treatment of eye diseases, infections, and injuries.

Q: How much does it cost to have an eye exam?

A: The cost of the eye exam is dependent on a variety of factors, including if you are a new or existing patient, if you are a contact lens wearer, if additional testing is required, etc. Please call our office and speak with one of our phone representatives for further information.

Q: Does a routine eye examination also check for diseases of the eye?

A: Yes, a comprehensive eye exam includes a thorough evaluation of both the internal and external structures of the eyes. Conditions such as cataracts, glaucoma, macular degeneration, hypertensive and diabetic retinal disease, and other systemic disease are routinely checked during this type of evaluation.

Q: What are the latest trends in contact lenses?

A: Many contact lens manufacturers are now producing “daily” disposable contact lenses. These lenses are inserted in the morning and thrown away at night. This replacement schedule is very convenient and is a healthy option for wearing contact lenses. With these lenses, you do not have to keep up with how old your contacts are and when they need to be replaced. You also are not burdened with cleaning and storing the contact lenses, as most patients who wear daily replacement contact lenses do not have to purchase contact lens solution. Daily disposables offer the benefit of reduced risk for infection, and these are a good option to consider if you are prone to allergies, dry eye, if your contacts get deposits on them easily, or if you are in an environment with a lot of particles, dirt, debris, etc. Daily replacement lenses also are a good consideration if you only wear your contacts occasionally. Daily lenses are now offered in all types of prescriptions, including astigmatism and multifocal/bifocal prescriptions.

Q: Are there different types of Dry Eyes?

A: Yes. There are two major classifications of dry eye. These include dry eye due to poor tear quality. Most of the time, this is where the tears evaporate very quickly off the surface of the eyes or the tears to not distribute appropriately across the surface of the eye with each blink. The other type is due to a low volume of tears on the surface of the eye – the medical term for this type of dry eye is keratoconjunctivitis sicca.

Q: How do I know if I have Dry Eye?

A: Dry eye can cause quite a few symptoms, anything from the eyes actually feeling dry to the eyes watering often, or having a burning, itchy, or irritated feeling. One of the most common symptoms is the eyes feeling gritty or like something is in your eye. Most people will often experience blurred vision since the tears, which comprise the outermost surface of the eye, are unstable.

Call Us

Humboldt 731-707-4050
Dyersburg 731-227-2337
Jackson 731-681-1445
Ripley 731-624-2621